Dear Mr. Remo,

As discussed, we had off-line washing failure a couple of times related to the washing skid procedure. Therefore, I would like to check the PLC program, but accessing PLC is not possible because of the password. In addition, PLC logic documents are not submitted, and there is NO PLC back-up file. It is necessary for further maintenance in case of PLC failure.

Please check and let me know the possibility of resolving this.

Best Regards,

Hoyoung Kim

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This is another great email. It's brief and to the point. You use good professional phrases such as "please check, "Let me know" and "as discussed". There are just some minor grammatical issues. On Monday let's discuss ways to make emails urgent. What phrases and words do we use in English to create a sense of urgency?

See you!